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Terms and conditions were last updated on November 30, 2023.
1. Introduction
These Terms and Conditions apply to this website and to transactions related to our products and services. You may be bound by additional contracts relating to your relationship with us or any products or services you receive from us. If any of the provisions of the additional agreements conflict with any of the provisions of these Terms, the provisions of these additional agreements will control.
2. Linkage
By registering on, accessing or otherwise using this website, you agree to be bound by the terms set forth below. We ask that you accept the Terms and Conditions. When purchasing from our eCommerce, we will ask you to explicitly accept this.
3. Intellectual property
We or our licensors own and control all copyrights and other intellectual property rights in the Website, and the data, information and other resources displayed by or accessible within the Website.
4. Third party property
Our website may include hyperlinks or other references to third party websites. We do not control or review the content of third party websites accessed from this website. Products or services offered by other websites will be subject to the applicable Terms and Conditions of those third parties. The opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for the privacy practices or the content of these sites. You assume all risks associated with the use of these websites and any related third-party services. We will not accept any liability for any loss or damage, howsoever caused, resulting from your disclosure of personal information to third parties.
5. Responsible use, Withdrawal and Cancellation Policy
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional agreement with us, and applicable laws, regulations and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material that consists of (or is linked to) malicious computer software; use the data collected on our website for any direct marketing activities, or carry out any systematic or automated data collection activities on or in relation to our website.
Any activity that causes or may cause damage to the website or interferes with its operation, availability or accessibility is strictly prohibited.
In our eCommerce, to exercise the right of withdrawal, the customer may do so without needing justification, within a period of 7 calendar days from payment. You must inform us of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post or email). You can use the attached model withdrawal form. The email should be sent to customer.support@polarrfx.com. If sent by mail, the address is Avenida Cabrera 36, 1-3, 08302-Mataró (Barcelona – Spain).
If the client exercises the right of withdrawal, the company will return all payments received within 14 calendar days following the date on which the notification of the withdrawal decision was received.
The company will make said refund using the same payment method that the client used for the initial transaction, unless the client has arranged otherwise.
The client who cancels his subscription to the platform after 7 calendar days of payment must follow the same procedure. The platform is sold through a single payment. The payment is one-time and gives the right to use it. Therefore, no refund will be made in these cases.
6. Policy for sending credentials for first access
In purchases made from our eCommerce, the access data to the contracted service will be sent to the client by email to the email address provided in the contract form.
The company undertakes to send the access data to the client within a maximum period of 24 business hours (CET+2 time zone) from confirmation of payment.
If the customer does not receive the access data within the expected period, he or she may contact the company by email at customer.support@polarrfx.com.
Access data to the platform is confidential and the client agrees not to disclose it to third parties.
In the event of loss or theft of access data, the customer must contact the company via email customer.support@polarrfx.com to request the generation of new access data.
The company reserves the right to modify the policy for sending access data at any time, upon prior communication to the client.
7. Professional Sourcing and Premium Sourcing Packages
In our eCommerce, for the Professional Sourcing and Premium Sourcing packages, tender assistance services are included with a bag of hours for each contract. In these cases, customers will have to request scheduling at least 72 hours in advance, writing to customer.support@polarrfx.com, identifying themselves with the purchase order number, the name of the company and the state in which it was purchased. found in the acquired tender.
8. Termination of use
We may, in our sole discretion, modify or discontinue access, temporarily or permanently, to the Website or any Service on the Website at any time. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of your access to or use of the Website or any content you may have shared on the Website. You will not be entitled to any compensation or other payment, even if certain features, settings and/or any content you have contributed or relied on are permanently lost. You must not circumvent or circumvent, or attempt to circumvent or circumvent, any access restriction measures on our website.
9. Guarantees and responsibility
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or exclude. This website and all of its content are provided “as is” and “as available” and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy or completeness of the content. We do not guarantee that:
The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in respect of any matter for which it would be unlawful or illegal for us to limit or exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss or damage to property or data) incurred by you or any third party, arising from your access or use of our website.
10. Privacy
To access our website and/or services, you may be asked to provide certain information about yourself as part of the registration process. You undertake that all information you provide is always accurate, correct and up-to-date.
We have developed a policy to address any privacy concerns you may have. For more information, see our Privacy Statement and Cookie Policy.
11. Export Restrictions / Legal Compliance
Access to the Website from territories or countries where the Content or the purchase of the products or Services sold on the Website is illegal is prohibited. You may not use this website in violation of Spanish export laws and regulations.
12. Assignment and assignments
You may not assign, transfer or subcontract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
13. Breach of these Terms and Conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to address the breach, including temporarily or permanently suspending your access to the website, by contacting your Internet service provider to request that they block your access to the website, and/or take legal action against you.
14. Compensation
You agree to indemnify, defend and hold us harmless from all claims, liabilities, damages, losses and expenses, related to your violation of these conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for any damages, losses, costs and expenses related to or arising from such claims.
15. Resignation
Failure to comply with any of the provisions set out in these Terms and Conditions and in any Agreement, or failure to exercise any option to stop, will not be construed as a waiver of such provisions and will not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, nor the right thereafter to enforce any and all provisions.
16. Language
These Terms and Conditions will be interpreted and analyzed exclusively in Spanish. All notifications and correspondence will be drafted exclusively in that language.
17. Complete agreement
These terms and conditions, together with our privacy statement and cookie policy, constitute the entire agreement between PolarRFX and you in relation to your use of this website.
18. Choice of law and jurisdiction
These Terms and Conditions will be governed by the laws of Spain. Any dispute related to these Terms and Conditions will be subject to the jurisdiction of the courts of Spain. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the greatest extent permitted to give effect. the intent of these Terms and Conditions. The other provisions will not be affected.
19. Contact information
This website is owned and operated by PolarRFX.
PolarRFX is a company that belongs to Buypower, S.L., with CIF B63334338 with registered office at Avenida Cabrera 36, 1-3, 08302-Mataró (Barcelona).
You can contact us regarding these Terms and Conditions via our contact page.
20. Download
You can also download our terms and conditions as a PDF.
